PRIVACY POLICY

When you register for Zipliy, we collect information you provide directly, including your business name, owner name, email address, phone number, WhatsApp number, country, and business type.

We also automatically collect certain technical information when you use our platform, including your IP address, browser type, device information, and usage patterns to improve our services.

If you use our scheduling features, we process appointment data, customer information you input, and staff scheduling data on your behalf as a data processor.

We use your information to provide, maintain, and improve our platform services. This includes processing your registrations, managing your account, providing customer support, and sending you service-related communications.

We may use aggregated, anonymized data to analyze trends, understand user behavior, and improve our platform's features and performance. We never sell your personal data to third parties.

Your data is stored on secure, enterprise-grade cloud infrastructure with end-to-end encryption. We implement industry-standard security measures including encrypted data transmission (TLS/SSL), regular security audits, and strict access controls.

We perform regular automated backups to ensure your business data is never lost. Data is stored in compliance with applicable regional data protection regulations.

We use trusted third-party services to operate our platform, including cloud hosting providers, analytics services, and communication tools. These providers are contractually bound to protect your data and use it only for the purposes we specify.

When you enable WhatsApp integration, your communication data is processed according to WhatsApp's own privacy policies in addition to ours.

You have the right to access, correct, or delete your personal data at any time. You can export your business data from the platform or request that we delete your account and all associated data.

If you are located in the EU, UK, or other jurisdictions with data protection laws, you may have additional rights including the right to data portability and the right to restrict processing.

We use essential cookies to keep you logged in and maintain your session. We may also use analytics cookies to understand how you use our platform. For more details, see our Cookie Policy.

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through a notice on our platform. Your continued use of Zipliy after changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or your data, please contact us:

Email: hello@zipliy.com

WhatsApp: Chat with us